Physician Query
Simplifying the collaboration between coding professionals and physicians is increasingly important as hospitals focus on improving the processes involved in recognizing revenue. Many applications exist which enable coding professionals to process hundreds of medical records per day.
Often, the process breaks down when the medical documentation is unclear and the coder needs additional information to complete the coding accurately. Many organizations have developed a form-based procedure for physician queries. Often the form is a paper form that is manually completed, routed, and at some point scanned or otherwise archived into the medical record.
Features
FastFlow gives both the coder and the physician one-click access to the coding queries, enabling each to work efficiently without having to search for the right forms.
The workflow application leverages the familiar look of a form as the user interface. These electronic forms support advanced features like dynamic calculations, and data integration to reduce the amount of information each user needs to enter, decreasing the opportunity for error. Other features include drop down lists and check boxes. And FastFlow provides electronic signatures as well.
Valuable data is collected using FastFlow. This example shows a standard usage report that can be used to identify areas that may be causing a problem for coders or physicians. With this knowledge you can quickly add new documentation to the procedure or provide more training to the people involved.
Benefits
FastFlow is a system that shortens the overall revenue recognition cycle by automating the physician query process it:
- Provides instant delivery
- Shortens revenue cycle timeline
- Lowers your discharged not final billed days
- Provides standard controlled formats for queries
- FastFlow integrates with records systems
- Captures data that would otherwise be lost
- Helps eliminate coding queries
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