Mailroom Automation
Hospital mailrooms are responsible for receiving and distributing mail to staff across the hospital. Often, mailroom staff or volunteers distribute mail to centrally located drop boxes or to offices and departments. Because of the large volume of mail, important documents are often misplaced, left in unsecured settings, or not delivered on time or to the right person. With increased volume of time-sensitive audits, such as RAC and MAC audits, mailrooms need to put processes in place to escalate the delivery of certain pieces of mail.
Features
FastFlow makes it easy to send scanned documents to recipients immediately. The system routes documents based on document type or other business rules. FastFlow instantly notifies recipients of documents needing their attention. Once received, the documents can be attached to other workflow applications in FastFlow and ultimately archived electronically. Features of this automated workflow include:
- Browser-based interface is easy for all users to use
- Business rules determine the routing of documents
- Easily tracks every document throughout its lifecycle
- Distributes documents to one user, a group, or a queue
Benefits
Using FastFlow in the mailroom improves many processes right where they start. Time-sensitive documents are no longer subject to costly penalties for late processing, and are routed as priority items or re-routed as necessary to ensure timely completion. FastFlow brings valuable improvements allowing organizations to realize the following benefits among others:
- Reduce revenue recognition and collection cycle times
- Increase responsiveness
- Eliminate issues with lost or mishandled documents
- Eliminate lost time spent on manual processes of sorting, routing, and delivery
- Ensure the privacy and security of private information and sensitive documents
Employee Evaluations
